SHIPPING
SHIPPING TIMES
Processing Time
Please note - Time frames are an estimation and can sometimes take a longer than expected, especially during busy holiday or sale periods.
During busy holiday periods and major retail events (e.g. Christmas and Black Friday) we will do our best to ensure that your products are dispatched in a timely manner. If we for whatever reason experience any processing delays or shipping delays, through faults at our warehouse or through fault of our couriers, we will make every effort to contact you and provide updates on your order.
Free UK Delivery 2-4 Working Days
Orders delivered within the United Kingdom should arrive at your door within 2 working days once processed, using Royal Mail Tracked 48 with Signature.
EU Delivery: Within 10 Working Days
We aim to deliver all packages to Europe within 10 working days, using XXXX service.
Our standard international service is currently not inclusive of Duties & Taxes. Customers will be liable for all Duties & Tax on these orders.
Sometimes there can be delays due to Customs clearance, which are unfortunately out of our hands.
International Delivery (Non EU): Within 14 Working Days
International deliveries have further to travel, so your items may take upto 14 working days to arrive.
Sometimes there can be delays due to Customs clearance, which are unfortunately out of our hands.
DUTIES & TAXES
At this time, all international orders (outside of the U.K.) may be subject to duties and/or import taxes upon arrival at your nation's border control/customs.
We cannot control or dictate these costs (where applicable) and will vary from country to country.
We are not responsible for any duties & taxes applied to your order.
For more information, please refer to your home government's website literature for information on duties and import rates for your country.